After a horrific car accident, Anna (Christina Ricci) wakes up to find the local funeral director Eliot Deacon (Liam Neeson) preparing her body for her funeral. Confused, terrified and feeling still very much alive, Anna doesnat believe sheas dead, despite the funeral directoras reassurances that she is merely in transition to the afterlife. Eliot convinces her he has the ability to communicate with the dead and is the only one who can help her. Trapped inside the funeral home, with nobody to turn to except Eliot, Ana is forced to face her deepest fears and accept her own death. But Annaas grief-stricken boyfriend Paul (Justin Long) still canat shake the nagging suspicion that Eliot isnat what he appears to be. As the funeral nears, Paul gets closer to unlocking the disturbing truth, but it could be too late; Anna may have already begun to cross over to the other side.